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Consumer Laws

Consumer & Competition Laws

Additionally, Kanoon Setu has developed a sizable consumer litigation practice supported by a group of incredibly gifted and seasoned attorneys with knowledge of the essential consumer law sector. With the service providers placed in place to be more accountable and responsible for their commitments, the practice of consumer law has undergone a significant transformation. As a result, consumers are currently in a better position to get their complaints resolved in a timely way.

With regard to all facets of consumer law, from District Forum(s), State Commissions, National Human Rights Commission (NHRC), National Consumer Disputes Redressal Commission (“NCDRC”), to the Hon’ble Supreme Court of India level, we counsel and represent individual consumers, developers, various public sector undertakings, corporate houses, etc. Additionally, we help our clients register with RERA and comply with its requirements while also offering developers and agents end-to-end solutions under RERA.

Our staff has experience managing complex consumer cases at the national level in India. We are renowned for our proficiency in drafting pleadings and successfully defending the interests of our clients in court appearances. In addition, we help our customers hire and brief a variety of senior advocates through our solicitor services. The firm has established itself as a prominent legal firm for consumers in India over the last few years thanks to its aggressive consumer practice. The firm is well known for being an innovator in the field of consumer litigation on behalf of organisations, associations of house buyers, public sector enterprises, etc. on a national level in India.

Some of the key services provided by the Firm are:

  • Preparation and review of consumer agreements including advice on unfair contracts & unfair trade practices;

  • Dispute analysis and opinion on likely outcome;

  • Defence and lawsuits over consumer damages disputes;

  • Legal advice on all consumer protection issues including product liability issues;

  • Warranty claims;

  • E-commerce, which has now been included within the ambit of Consumer Protection Act;

  • Advise on false or misleading advertisements;

  • Settlement of disputes by way of mediation in case there is a possibility of settlement at the stage of admission of complaint or at any later stage, if acceptable to both parties;

  • Complete litigation related documentation support;

  • Appearance before the relevant Consumer Disputes Redressal Forums.​

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